Accessibility Statement

Accessibility Statement for Man With a Van Borough

Man With a Van Borough is committed to providing an accessible and inclusive online experience for all users, including disabled customers, carers, and anyone using assistive technologies. This accessibility statement explains how we work to make our Man With a Van Borough area content usable and understandable for the widest possible audience.

Our Commitment to Accessibility

We aim for our website and online booking experience for Man With a Van Borough to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised as an international standard for accessible websites and digital services. By following these guidelines, we strive to ensure that our content is perceivable, operable, understandable, and robust for users with a wide range of needs.

Standards and Guidelines

Our goal is to design and develop our Man With a Van Borough website in line with WCAG 2.1 AA. This includes providing clear structure, meaningful headings, consistent navigation, and avoiding content that may cause seizures or physical reactions. We regularly review page layouts, colour contrast, text size, and interaction patterns to improve accessibility over time.

Screen Reader Support

The Man With a Van Borough website is designed to work with common screen readers. We use descriptive headings, meaningful page titles, and text alternatives for important images to help users who rely on speech output or Braille displays. Our forms and booking steps aim to include clear labels, instructions, and error messages that can be read by screen readers, supporting a smoother booking process in the Borough area.

Keyboard Navigation

We understand that some visitors cannot use a mouse and instead navigate using a keyboard or alternative input device. The Man With a Van Borough site is intended to be fully navigable using the keyboard alone. Users should be able to move through links, buttons, and form fields in a logical order, use visible focus indicators to see where they are on the page, and operate primary functions such as requesting a quote or viewing services without requiring a mouse.

Visual and Reading Support

To help visitors in the Borough area who have visual impairments or reading difficulties, we aim to use clear language, readable font sizes, and good colour contrast between text and background. Where possible, we avoid relying solely on colour to convey important information. Our content is written in plain language where practical, so that more people can understand our Man With a Van Borough services and how to book them.

Ongoing Improvements

Accessibility is an ongoing process. We regularly monitor our Man With a Van Borough website and review customer feedback to identify areas where we can improve. When we introduce new features or update our content, we work to ensure that accessibility is considered from the start, rather than added later.

Third-Party Content and Services

Some parts of the user experience, such as embedded tools or services provided by third parties, may not fully meet the same accessibility standards. While we do not control these external systems, we aim to select providers who take accessibility seriously and we encourage them to offer accessible solutions for Man With a Van Borough customers.

Contact for Accessibility Requests

If you experience any difficulty using the Man With a Van Borough website, or if you need information about our services in a different format, you can contact us. You may get in touch to request large print information, a simpler text version of our content, or support with completing an online booking. Please describe the page or feature you were using and the kind of problem you encountered, along with any assistive technology you are using. This helps us address issues more quickly and improve the site for everyone.

Feedback and Future Updates

We welcome all feedback about accessibility on the Man With a Van Borough site. Your comments help us understand real-world barriers faced by customers in the Borough area and guide our future improvements. As we update our services and website, this accessibility statement will be reviewed and updated to reflect our current approach and progress.